Digital Events Manager

Title: Digital Events Manager

Essential Skills:

• Extensive experience in planning and managing digital events and webinars.
• Proficiency with digital event platforms (e.g., Zoom, WebEx, Hopin).
• Strong understanding of SMS marketing and its applications in event promotion.
• Expertise in project management tools and methodologies.
• Ability to coordinate cross-functional teams to deliver events seamlessly.
• Excellent communication and interpersonal skills for engaging with stakeholders and attendees.
• Strong analytical skills to measure event success and ROI.
• Experience in digital marketing, including social media and email marketing, to promote events.
• Technical savvy with troubleshooting live event technology issues.
• Experience with budget management and cost optimization for events.

Desired Skills:

• Certification in Event Management or Digital Marketing.
• Creative skills for designing engaging and interactive digital event formats.
• Knowledge of advanced analytical tools for post-event analysis.
• Experience with CRM tools like Salesforce or HubSpot to track attendee engagement.
• Familiarity with graphic design tools (e.g., Adobe Creative Suite) for creating event materials.
• Proven ability to innovate and implement cutting-edge event technology.
• Background in managing international events with a global audience.
• Experience in lead generation and conversion strategies through events.
• Strong vendor management skills for negotiating with and managing service providers.
• Multilingual abilities to cater to a diverse global audience.

Key Responsibilities:

• Strategize, plan, and execute all digital events, ensuring alignment with the company’s marketing objectives.
• Manage the entire lifecycle of digital events, from conception through to execution and post-event analysis.
• Collaborate with marketing, sales, and customer service teams to ensure cohesive event promotion and execution.
• Monitor event performance, gathering data to produce detailed reports on outcomes and ROI.
• Maintain up-to-date knowledge of digital event technologies and trends to keep our events at the forefront of the industry.
• Provide leadership and direction to the events team, fostering an environment of creativity and growth.
• Manage budgets to ensure cost-effective event solutions.
• Handle the technical setup for virtual events, ensuring a smooth attendee experience.
• Develop content for event promotions using various digital marketing channels.
• Engage with key stakeholders to gather feedback and continually improve event quality and engagement.

Key Result Areas:

• Event Attendance
• Engagement Metrics
• Lead Generation
• Customer Satisfaction (C-SAT)
• Budget Management
• Brand Impact
• Innovation
• Team Development
• Project Timelines
• Feedback Implementation

What working at SMS Magic Offers?
At SMS Magic, people growth is parallel to company’s growth and our work culture supports our commitment to creating a world class CRM messaging company.  Our work culture is built on high-performance teaming - where everyone can achieve their potential and contribute to building a better working world for our people and our clients.We offer a sense of balance, we want our people to be active, healthy, and happy, not just in their jobs but in their lives outside of work. Our competitive compensation package where you’ll be rewarded based on your performance and recognized for the value you bring to our business. In addition, we do our best to make your time with us a rewarding learning experience that helps you grow as an individual.Plus, we offer

• The freedom and flexibility to handle your role in a way that’s right for you
• Gain exposure to a dynamic and growing global business environment
• Exposure to innovative and cutting-edge technology and tools
• Scope to showcase one’s analytical capabilities and make high impact contributions to Business teams

Whenever you join, however long you stay, the exceptional SMS Magic experience lasts a lifetime. Recognized as industry leader, we continually strive to be a great place to work and with a commitment to hiring and developing the most passionate people, we’ll make our ambition to be the “World’s best Messaging Partner” a reality.

About SMS Magic:Founded over 10 years, we’ve become a trusted messaging leader for businesses around the world. We work with global customers across many industries including contact centers, financial services, higher education, retail, staffing, wellness and more. Our customers range from small and mid-size businesses to large global enterprises.

Our commitment to every customer is, “We will deliver the most advanced, simple-to-use messaging platform available, so you can focus on the personal touch that sets you apart from your competition”.
If you can confidently demonstrate that you meet the criteria mentioned above, please contact us as soon as possible.SMS Magic is committed to inclusiveness, fairness, and accessibility. We encourage all qualified candidates to apply.Read mode about us at: www.sms-magic.com