Role - Chief of Staff

Location: Pune
Reporting to: CEO

About Us:
Welcome to Conversive, a leading conversational AI solution for professionals and institutes. Our mission is to create enriched, AI-first customer engagement experiences for small and medium-sized businesses in sales, service, and marketing. With compliance at the core, our unique consent management features ensure information security and data privacy with minimal effort for businesses. We serve a global customer base spread across North America, Europe, and APAC.

At Conversive, we thrive in a dynamic and fast-paced environment where every moment presents an opportunity for growth and exploration. We are in search of individuals who exude drive, resourcefulness, and an insatiable appetite for conquering challenges. If you're a visionary leader with a blend of business acumen and tech-savvy prowess, ready to contribute to the legacy of a dynamic company, then Conversive eagerly anticipates your expertise. Join us, and together, let’s script a saga of unparalleled triumph.

Job Overview:
As our Chief of Staff, you will be a strategic thinker and operational doer, working closely with our Executive team. You will oversee critical organizational priorities, improve efficiency, and act as a liaising partner across all functional departments.

Key Responsibilities:

• Collaborate with senior leadership to develop and deliver long-term company strategy.
• Manage meeting cadence for the board of directors and leadership team.
• Provide insights via dashboards and analysis to assist in strategic initiatives and projects.
• Track progress from meeting preparation to execution, ensuring actionable follow-through.
• Oversee cross-functional, organization-wide projects or initiatives.
• Manage and report on financial processes, budgeting, and the hiring of key personnel.
• Review internal and external communications, and monitor information flow.
• Research, benchmark, analyze data, and make recommendations driven by technology and data.
• Create systems and processes to streamline operations.

Key Competencies:

• Proven track record of effectively interacting with senior management.
• Strong understanding of Software/SaaS businesses.
• Expertise in budgeting and financial reviews.
• Focus on operations management.
• Ability to work under pressure.

Technical Skills:

• Data analysis
• Project management
• Program management

Desired Skills:

• Understanding of SaaS metrics and unit economics
• Proficiency in P&L analytics

Key Result Areas:

• Oversee budgets, planning cycles, and special projects such as new business models, hiring plans, restructurings, or business reviews.
• Ensure effective delivery of time, information, and decision processes.
• Manage meetings/reviews cadence across departments and publish observations.
• Anticipate and diplomatically handle sensitive problems.

Qualifications & Skills:

• Degree in Engineering, MBA, or a related field.
• Relevant experience of 4+ years, with overall experience of up to 8 years.
• Extensive experience working with CEOs/leaders in mid-to-large startups.

Read more about us at: https://beconversive.com/  https://www.sms-magic.com